1 - WHAT ARE COOKIES?
Cookies are small blocks of data placed on your devices when you visit and browse our website.
2 - WHAT ARE THE DIFFERENT CATEGORIES OF COOKIES?
Strictly necessary cookies: These cookies are strictly necessary for the functionality of our website and to enable you to view our content and interact with our website. For instance, cookies that allow you to view content on different web pages on our Website are “strictly necessary”. You cannot disable strictly necessary cookies.
Statistical cookies: These cookies allow us to analyze our website visitor’s behavior on our website, carry out analysis and reporting activities. For instance, these cookies collect data about the web pages you visit on our website, your clicks, and the timestamps of your visits to our website.
Marketing & targeting cookies: These cookies allow us and our advertising partners to track you across different websites and platforms and to analyze your browsing activity so that we can measure the effectiveness of our ads and display the most relevant ads to you both on our website and on third-party platforms.
3 - WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU BY USING COOKIES?
When we use cookies, we collect the following types of personal data about you:
Timestamp of your visits to our website
Your device’s model, operating system, browsing settings, language preferences
Your device ID
Your IP address
Your geolocation data (Country or region from which you access our website)
Information about how you browse our website, such as the links you click, how much time you spend on each page, referral links
4 - WHAT LEGAL BASES DO WE RELY ON TO COLLECT AND PROCESS PERSONAL DATA VIA COOKIES?
Under the UK GDPR and the PECR, we must rely on a legal basis to justify the use of cookies and similar tools on our website.
The table below shows the legal basis we rely on for each category of cookies:
Strictly necessary cookiesLegitimate interests under article 6.1.f of the UK GDPRStatistical cookiesWe rely on your consent under Article 6.1.a of the GDPRMarketing & Advertising cookiesWe rely on your consent under Article 6.1.a of the GDPR
5 - PURPOSES FOR THE USE OF COOKIES ON OUR WEBSITE
We use cookies for the following purposes:
- To ensure and maintain the safety and integrity of our website
- To provide our website’s core functionalities, our services, and our content to our website visitors and customers
- To analyze our website visitors’ browsing activity and behavior
- To improve our website, content, and services
- To measure the effectiveness of our advertising campaigns
- To show you relevant ads
- For retargeting ads to you
- For remarketing
6 - NOTICE ABOUT GOOGLE ANALYTICS
We use the google analytics tool on our website to understand how our website visitors browse through our website, to measure user engagement, and to improve our content and services.
Google Analytics is activated only after you give consent through our cookies banner and it may collect the following categories of personal data:
Your geographic location
Your interactions on our website
The timestamp of your visits to our website
Your operating system
Your browser type and browser settings
For more detailed information, please refer to Google’s Privacy Policy at:
https://policies.google.com/privacy?hl=en-US
7 - HOW TO REJECT COOKIES ON OUR WEBSITE
When you visit our website, you will be presented with the cookies banner, which enables you to configure your preferences for various categories of cookies on our website.
You can consent to or reject cookies by visiting this banner on our website.
8 - COOKIES AND THIRD-PARTY TOOLS WE USE
- Cookie name: __zlcmid
Provider: energyperformancecertificates.co.uk
Purpose: Preserves users states across page requests. - Cookie Name: ads/ga-audiences
Provider: Google
Purpose: To store information for remarketing purposes - Cookie name: initialTrafficSource
Provider: https://energyperformancecertificates.co.uk/
Purpose: Registers how the user has reached the website to enable pay-out of referral commission fees to partners. - Cookie name: Optimizely_data$$first_session
Provider: optimizely.com
Purpose: Targeted advertising - Cookie name: zte#
Provider: Co.uk
Purpose: Saves a Zopim Live Chat ID that recognizes a device between visits during a chat session - Cookie name: _ga
Provider: Co.uk
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. - Cookie name: __gtm_referrer
Provider: Google Tag Manager
Purpose: Tracks referrer information for analytics - Cookie name: __Secure-1PAPISID
Provider: Google Authentication
Purpose: Google account authentication & personalization - Cookie name: __Secure-1PSID
Provider: Google Authentication
Purpose: Google session management & security - Cookie name: __Secure-1PSIDCC
Provider: Google Authentication
Purpose: Cross-site request forgery protection - Cookie name: __Secure-1PSIDTS
Provider: Google Authentication
Purpose: Timestamp tracking for Google sessions - Cookie name: __Secure-3PAPISID
Provider: Google Authentication
Purpose: Cross-site Google advertising personalization - Cookie name: __Secure-3PSID
Provider: Google Authentication
Purpose: Cross-site Google session for advertising - Cookie name: __Secure-3PSIDCC
Provider: Google Authentication
Purpose: Cross-site security for Google ads - Cookie name: __Secure-3PSIDTS
Provider: Google Authentication
Purpose: Cross-site timestamp tracking for ads - Cookie name: _clck
Provider: Microsoft Clarity
Purpose: Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID. - Cookie name: _clsk
Provider: Microsoft Clarity
Purpose: Connects multiple page views by a user into a single Clarity session recording. - Cookie name: _ga
Provider: Google Analytics
Purpose: Unique user identification & tracking - Cookie name: _ga_79QKSDV31R
Provider: Google Analytics 4
Purpose: Enhanced user tracking & measurement - Cookie name: _gcl_au
Provider: Google Ads Conversion Linker
Purpose: Google Ads conversion tracking - Cookie name: hjSession_xxxxx
Provider: Trustpilot
Purpose: Trustpilot session management - Cookie name: _hjSessionUser_xxxxx
Provider: Trustpilot
Purpose: Trustpilot user identification - Cookie name: _uetsid
Provider: Microsoft Bing UET
Purpose: Session tracking for Bing advertising campaigns - Cookie name: _uetvid
Provider: Microsoft Bing UET
Purpose: Visitor identification for Bing advertising - Cookie name: _zcsr_tmp
Provider: Zoho
Purpose: Zoho temporary session management - Cookie name: AEC
Provider: Google
Purpose: Ad frequency control & optimization - Cookie name: ajs_anonymous_id
Provider: Trustpilot
Purpose: Anonymous user tracking for analytics - Cookie name: APISID
Provider: Google Authentication
Purpose: Google API authentication & access control - Cookie name: cc_cookie
Provider: Website (Cookie Consent)
Purpose: Cookie consent preferences storage - Cookie name: CLID
Provider: Microsoft Clarity
Purpose: Identifies the first-time Clarity saw this user on any site using Clarity. - Cookie name: drscc
Provider: Zoho
Purpose: Zoho service configuration - Cookie name: HSID
Provider: Google Authentication
Purpose: Google account session management - Cookie name: LS_CSRF_TOKEN
Provider: Zoho SalesIQ
Purpose: Cross-site request forgery protection for chat - Cookie name: MR
Provider: Microsoft/Bing
Purpose: Bing advertising & remarketing tracking - Cookie name: MSPTC
Provider: Microsoft/Bing
Purpose: Microsoft advertising campaign tracking - Cookie name: MUID
Provider: Microsoft/Bing
Purpose: Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. - Cookie name: nationwide_epc_session
Provider: Website
Purpose: User session management - Cookie name: NID
Provider: Google
Purpose: Google preferences & personalization - Cookie name: OptanonConsent
Provider: Trustpilot/OneTrust
Purpose: This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. - Cookie name: PHPSESSID
Provider: ResponseIQ (Third-party Service)
Purpose: Third-party service session management - Cookie name: propcert-_zldp
Provider: Website (EPC Certificate)
Purpose: EPC certificate identification - Cookie name: propcert-_zldt
Provider: Website (EPC Certificate)
Purpose: EPC certificate timestamp data - Cookie name: riq_cookie_widget_id_5184
Provider: ResponseIQ
Purpose: ResponseIQ widget functionality - Cookie name: riq_cookie_widget_id_5186
Provider: ResponseIQ
Purpose: ResponseIQ widget configuration - Cookie name: riq_cookie_widget_id_5187
Provider: ResponseIQ
Purpose: ResponseIQ additional widget functionality - Cookie name: riq_cookie_widget_id_5268
Provider: ResponseIQ
Purpose: ResponseIQ extended widget functionality - Cookie name: SAPISID
Provider: Google Authentication
Purpose: Secure Google API authentication - Cookie name: SID
Provider: Google Authentication
Purpose: Google session identifier - Cookie name: SIDCC
Provider: Google Authentication
Purpose: Google security & fraud prevention - Cookie name: SSID
Provider: Google Authentication
Purpose: Secure Google session management - Cookie name: TP.uuid
Provider: Trustpilot
Purpose: Unique identifier value used by Trustpilot Content Integrity team for fraud & scam detection. - Cookie name: uesign
Provider: Zoho
Purpose: Validate client ID while loading previous visit chats - Cookie name: XSRF-TOKEN
Provider: Website
Purpose: Cross-site request forgery protection - Cookie name: zalb_b3e783bb62
Provider: Zoho
Purpose: Zoho load balancer & server routing
